5 Key Takeaways

• 1

  Surgical workflow includes transporting, storing, locating, unpacking, preparing, handling, and disposing of products, not just their use during a procedure.

• 2

  In high-volume ophthalmic surgery, small unnecessary steps can add time and complexity, particularly for teams with varying levels of ophthalmic experience.

• 3

  Workflow improvements can come from packaging and preparation design as well as from changes to a device’s core technology.

• 4

  Designing a device so that its workflow naturally guides users toward the correct action can avoid adding instructions or extra tasks.

• 5

  Observing representative users and involving them early in development can help identify workflow needs and refine designs through prototyping and validation.