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Subspecialties Comprehensive, Cataract, Cornea / Ocular Surface, Refractive

Modern Comprehensive Practice Roundtable


Brandon D. Ayres, Co-Director of the Cornea Fellowship Program, Wills Eye Hospital, Philadelphia, Pennsylvania, USA

Mitchell A. Jackson, cataract and refractive surgery specialist at Jacksoneye, Chicago, Illinois, USA

Julie Schallhorn, cataracts and diseases of the cornea specialist, Associate Professor of Ophthalmology at the School of Medicine, University of California, San Francisco, USA

Tell us about your practice….


How do you acquire new patients?


How do you educate patients on newly available, innovative treatments?


Mitch Jackson: “We use a patient questionnaire, which asks patients to self-assess their personality on a scale from ‘easy-going’ to ‘perfectionist.’ I prefer patients to fill it in on paper themselves as we find out so many things about a patient when they handwrite their responses. One person circled the word ‘perfectionist’ so many times that they tore the paper. Another patient wrote: ‘You’ll find out if you make a mistake,’ and another wrote ‘I do’ multiple times all over the page.”

How important is spectacle independence to your patients and how do you explain likely outcomes to them?


How do you select appropriate treatments for each patient and how does your practice support personalized treatment choice or selection?


Which new and upcoming technologies are you most excited about specifically for your practice?


Do you use any modern tools, such as smartphone apps or surveys, to increase patients’ compliance and make the process easy for them?


Do you use digitally integrated workflows? What advantages do you see?


Tell us about Laser Scleral Microporation for presbyopia…


Any other thoughts on strategies for the modern comprehensive practice?


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